Team Members
Thishaya U.
Nicki Morani
Noutin Shen
Roles
User Research
Wireframing
Brand Design
Prototyping
Usability Testing
Tools
Figma
Timeline
8 weeks (2022)
Project Overview
BookHotel was a collaborative group project aimed at simplifying hotel booking through a user-friendly app. We tackled common issues in existing hotel booking apps to enhance the overall user experience.
Details
Collaborative group project
Simplifying hotel booking
User-friendly app design
Improved user experience
Interaction Design
Problem
Existing hotel booking apps suffer from user-experience issues, including information overload, lack of clear page structure, excessive steps in the booking process, and inaccuracies in the information provided.
User Persona
Our hotel booking app is designed with a clear focus on meeting the needs of diverse users. Our primary persona, embodies the key characteristics of our target audience
Digital Wireframes
Low Fidelity
Our research examined popular hotel booking apps such as Hotels.com and Booking.com, revealing common issues like information overload and more apparent page structures. To corroborate our findings, we surveyed 17 participants who echoed similar problems, including unclear information, excessive steps, and inaccuracies in these apps. Based on these insights, we moved forward to create low-fidelity wireframes for our hotel booking app, using our research as a foundation for the design.
High Fidelity
As we progressed from low-fidelity to high-fidelity wireframes, our design decisions evolved based on user feedback and usability testing.
Enhancing User Experience
Final Design
Choose Rooms': We've separated it from 'Hotel Details' to avoid overload and streamline the experience.
'Where to Pay': An intuitive step, even for traditional users, with clear descriptions.
Guided Progress: Our progress bar keeps you informed, reducing waiting time. Experience efficiency.
